120-Day Money-Back Guarantee

You have 120 days from the date of delivery to request a full refund. If you're not satisfied with your product, contact us and we'll guide you through the return process.

To be eligible for a refund:

• ✓ The item must be in its original condition (unused or gently used)
• ✓ You must have your order number or confirmation email
• ✓ The request must be made within 120 days of delivery

How to Request a Refund

Contact us through our store's Contact page with your order number and reason for the return. We'll respond within 24 hours with return instructions.

Refund Processing

Once we receive and inspect the returned item, we'll process your refund within 5–10 business days. The refund will be issued to your original payment method. Please note that your bank or card issuer may take additional time to post the credit to your account.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method to ensure your return is received.

Damaged or Defective Items

If your product arrives damaged or defective, contact us within 7 days of delivery with a photo of the issue. We'll send a replacement or issue a full refund at no additional cost to you.

Exchanges

We do not offer direct exchanges at this time. If you'd like a different item, please return your current product for a refund and place a new order.

Late or Missing Refunds

If you haven't received your refund after 10 business days, check with your bank or card issuer first. If you still need help, contact us and we'll look into it.

Need Help?

Reach out through our Contact page and we'll get back to you.

📩 Response time: Within 24 hours

🕘 Monday – Friday: 9:00 AM – 6:00 PM